People

The People hub

/people is the home for everyone LeadLens knows about. Two tabs:

• Identified. Contacts with an email. Sortable by intent score, last seen, and session count.
• Anonymous. Visitors captured without an email — only visible when you've turned on anonymous tracking.

Click any row to open the detail page with their full session history, tracked link, and AI insights.

What a contact is

A contact needs a name and an email, at minimum. You can also add:

• Company. Used by the AI when summarizing intent.
• Notes. Free-form context that gets passed to the AI. Things like evaluating us against Vendor X, or asked about enterprise SSO last call.

Notes are the highest-leverage field. Anything you put in there shows up in the AI's next-step recommendation, so it pays to write more than less.

Adding contacts one by one

On /people, click New contact. A panel slides out. Fill in the fields and save. The new contact lands at the top of the list with a tracked-link generator ready to go.

Importing via CSV

For bulk uploads, use /contacts/import. The importer auto-detects column headers and lets you map them, so you don't need an exact format. Recognized fields:

• email (required)
• name
• company
• notes

Rows with a duplicate email get skipped, so existing contacts are never overwritten.

Syncing from a CRM

LeadLens can pull contacts straight from your CRM and keep the list fresh on an hourly schedule. HubSpot is live today; other platforms are queued up. See CRM integrations for the setup.

The contact detail page

Clicking a contact opens their detail page. Three things live here:

• Tracked link generator. Paste any destination URL on your site, get back a short tracked link.
• Session history. Every recorded session, newest first, with intent badge, duration, and (when geo is on) location pill.
• Manual analyze button. Re-runs the AI on a specific session, useful after you've updated the contact's notes.